A Returned Item is a check that could not be processed for payment by the originator's account. There are several reasons a payment might be returned, but all are handled in the same manner and referred to as NSF (Non-Sufficient Funds) within eUnify.
The Returned Item/NSF process in uManage automatically performs the following actions:
• Reverses the Payment - This process adds charges to the owner's ledger for the amount of the applied payment. Any unapplied amounts are added to the owner ledger using the Trans Type defined on the Adjustment tab under Accounting > Financial > Association GL Setup.
• Applies the Bank Fee - The bank fee is recorded via a journal entry that reduces the bank balance and increases the bank fee expense, as set up on the Adjustment tab under Accounting > Financial > Association GL Setup.
• Adds a Fee to the Owner Ledger - This fee typically includes the bank fee plus a management fee for processing the Returned Item/NSF.
Bank Returned Item
The Returned Items/NSF feature can be initiated in two ways:
Option 1: Transaction Adjustment Page
- Navigate to Accounting > Financial > Transaction Adjustment.
- Complete the search fields to locate the Returned Item/NSF.
- Click the NSF hyperlink for the corresponding item.
- Complete the process using the Account Charge Window instructions below.
Option 2: Find Account Page
- Navigate to Activities > Find Account or use Account Search from the Dashboard.
- Enter search criteria to locate the owner whose check has been returned.
- From the Account screen, click on the Transactions tab and by right - click on the payment that needs to be processed as NSF.
- Complete the process using the Account Charge Window instructions below.
Account Charge Window
The system automatically populates all information based on the settings, but you can adjust the details in the General section if necessary:
• Date - Enter the date of the Returned Item/NSF. This date must be in an open period. If the date is in a closed period, it will show in red and will not allow the JE to save.
• Amount – Adjust the amount if you need to add additional charges.
• Memo - Text auto-populates based on system parameters. This can be changed if needed.
• Description - An optional field where you can enter a longer description if necessary. This description will not display on the general ledger.
Review the Account fields and make adjustments if necessary. All fields are auto-populated based on setup in Accounting > Financial > Association GL Setup. The system displays which transaction types belong to the Bank. At this step, you can delete fee charges and add new charges if needed.
If you need to upload a file, click on the Files tab to upload a copy of the Returned Item or other related documents.
Step 5: Click Save and Post when completed.
For a video guide, click HERE.