Portals > Community Link > Find Logins

Use this page to search for portal accounts. 


When you reach the Find Logins page you will see a list of Associations and the Portal Admin account for each one. Accessing the portal through an Admin account will allow you to make changes to the Association Portal. 


Use the Search filters to find the Account(s) you need to access or edit. 


  • Community Id- This is the unique identifier for the community in the portal.


  • Community Code- This is the friendly identifier (ie. the sub-domain) used in the portal's url.


  • Community Name- This is the name of the community.


  • Association- Select an Association from the dropdown list.


  • User- Select Pending or Registered from the drop down menu.


  • Pending - This means the user has not yet registered for the portal account.  Once the user registers for the portal the status changes to Registered.


  • Registered - This status means that the user has registered for the portal.  Click the Registered link to reset the account back to pending.  Note that once this is done the account will need to re-register for the portal.


  • Member Name- Enter all or part of the Owner’s name to return a list of registered Users that meet the criteria in any field. 


  • Id- This is the unique identifier for the member in the portal. 


  • Contains- Enter all or part of a name or number to return a list that meets the criteria in any field. 



The grid displays the results of the search and allows you to:


  • Access the portal as the user - This allows you to see what the owner sees without having to know their login name and password.


  • Reset the user's registration - The membership column displays the status of the portal account:


The grid displays the following information about each portal account:


  • CommunityId - This is the unique identifier for the community in the portal.


  • Community Code - This is the friendly identifier (ie. the sub-domain) used in the portal's url.


  • Community Name - This is the name of the community.


  • Account Name - This is the related uManage account contact name for the portal member.  If the value is 'No Name' this means that the portal member was created directly within the portal and has no corresponding account contact in uManage.


  • Admin - Indicates whether this portal account is a site administrator for the portal.


  • First Name - First name of the portal user.


  • Last Name - Last name of the portal user.


  • AccountId - This is the uManage AccountId if the portal member is associated with a uManage Account contact.


  • FileNo - This is the uManage File No if the portal member is associated with a uManage Account contact.


  • Unit Address - Unit address of the account.


  • MemberId - This is the unique identifier for the member in the portal.  If the member is related to a uManage account contact then there is s 1:1 between the MemberId and the corresponding uManage Account Contact Id.  Since each uManage Contact can have a portal login (this allows multiple owners or committee members to have their own login) there can be many portal accounts tied to a single uManage Account.


  • UserId - This is the user name for the portal account.  Note that the member's password is not visible or accessible from any page. 


  • Email - This is the primary email address associated with the portal account.


  • Goto Site - Click this link to access the portal as the portal member.


  • Membership - Displays whether the portal account is pending or registered.  If registered, this link allows you to reset the account back to pending.