Q: How do I create a new Violation?
A: Locate the corresponding account and click on the address pin. There, select the Vio icon. Enter the new violation information and click Save.
Q: How do I create an ARC request?
A: Locate the corresponding account and click on the address pin. There, select the ARC icon. Enter the new violation information and click Save
Q: How do I view a homeowner's transactions?
A: This be completed by clicking the Info tab on the corresponding account:
There, select the Transaction option:
Q: How do I locate a tracked item on a homeowner's account?
A: This be completed by clicking the Info tab on the corresponding account:
There, select the Tracked Items options:
Q: What do the 3 Violation Types that are appearing at the top of my App during violation submission?
A: These are the Frequently Used Types that are placed upon top of the screen for easier access. As different Types are used, this list will change.
Q: Where can I add a Work Order Note?
A: That can be completed by clicking on the Work Order Icon within the Account