Use this article to assist in the process of updating and managing the different Tiers in the uManage system. A tier is the functionality level a certain association will have access to. Additionally, uManage offers upgrades to our tier levels allowing for access to the Board Portal as well.
To Update an Association's Tier:
1. Select the Portals menu > Select the Community Link option > Then, select Manage Portals >
2. This page will then display the various associations within the firm and their corresponding Tiers. To updated the Tier, locate the association and click on the current Tier level:
3. This will then provide the various Tier levels to be updated >
4. Once the tier has been selected, click Save to all for the system to process this change. To view the changes, sign out of the system and back in.