Activities > Find Account - Transaction Tab or 


Dashboard > Account Search - Transaction Tab


 Learn more about the Transaction Tab on the Owner Account page. 


Owner Transactions


All Transactions on an Owner’s account are viewable on the Transactions tab.



The right hand side of the Ledger screen includes the Open Amount and Past Due Amount of each transaction, as well as the Total at the bottom.




Search Transactions


Change the Start Date and End Date to narrow or widen your search results.



Click Show Open Trans to limit the list to only those transactions that have an open balance. 



Click Show Deleted Trans to view deleted Transactions as well as active.  Deleted Transactions are removed from view unless this option is used.  


NOTE- Deleted Transactions will show up highlighted in pink when "Show Deleted Trans" is activated.




Export Transactions


Transactions can also be downloaded to a spreadsheet in CSV format by selecting Export to CSV from the Page Actions drop down menu. 



View Billing and Collections Documents


Statements and delinquency items/actions can be viewed, along with any attachment(s) sent to the owner.



Add Account Charge


Using the Add Charge hyperlink, you can add charges to an Account from the Transactions Tab. 

CLICK HERE for step by step instructions. 


Import Charges from Excel


Using the Add Charge hyperlink, you can import charges using an Excel spreadsheet. 

CLICK HERE for step by step instructions. 


Add Payment


Using the Add Payment hyperlink, you can post a payment to an Account from the Transaction Tab. 

CLICK HERE for step by step instructions. 


Import Payments with Excel


Using the Add Payment hyperlink, you can import Payments using an Excel spreadsheet. 

CLICK HERE for step by step instructions. 


Add Credit


Using the Add Credit hyperlink, you can post a Credit to an Account from the Transaction Tab. 

CLICK HERE for step by step instructions. 


Edit Transactions 


NOTE- Based on the status of the Transaction and the Accounting Period, some editing options may not be available. 


Step 1. Right click on the transaction (any location in the transaction row) to bring up a drop down menu. 


Step 2. Select Edit from the drop down menu. 


NOTE-  Editing the transaction will void the current transaction and create a new one.



Step 3. Make Edits, as needed, in the Add/Edit window.


Overview Tab-Account (Charge, Payment or Credit) Section 


  • Date - Edit the Date the charge is posted.

 NOTE-  Can only change to a Date in an open period.

  • Amount - Amount must equal all Amounts entered in the Accounts tab.

  • Memo - Enter any changes needed for Memo.  

NOTE- This Memo will show in the general ledger, but not on the owner's account.

  • Description - Enter any changes needed for Description.



Overview Tab - Account Section


  • Amount - All Amounts entered need to equal the Amount on the Account Charge tab.

  • Memo - Enter any change needed for Memo.

NOTE-  This Memo will show on the owner's account, but not in the general ledger.



Step 3. Click the Save and Post button to finalize the changes.



Void Transactions


To Void a transaction, right click on the transactions in question and click Void from the drop down menu.



Apply Payment(s) or Credit(s)


Use this option to manually apply payments or credits that did not automatically apply.


Step 1. To Apply Payment(s), right click on the payment in question and click Apply.


Step 2. Enter the  amount of the payment or credit to be applied to each of the Open Charges. To apply to the full amount of the open charge, click on the four green dots to the right of the charge. 



Step 3. Review the totals at the bottom to make sure the full amount of the payment or credit has been applied. If correct, the Unapplied amount should be $0.00                                                                                                                                                                                                                 


Step 4. Click the Save button when completed.



ReApply Payment(s)  


Step 1. Right click on the payment you need to Re-Apply.


Step 2. Select ReApply from the dropdown menu.


Step 3. Click the Unapply button.



Step 4. Enter a date for the payments to reapply. 


NOTE- You must select a date in an open period. 



Step 5. Enter the amounts you wish to apply in the Payment column corresponding to the correct open Charge(s), or to apply to the full open amount, click the four green dots to the right. 


NOTE- Payments can also be applied to PrePaid which will cause it to remain unapplied.



Step 6. Click the Save button when completed.


UnApply Payment(s) 


To UnApply Payment(s), right click on the transaction(s)


 in question and click UnApply.


Returned/NSF Item(s)


Returned items can be managed directly in the Owner’s Account-Transaction Tab. 


CLICK HERE for step by step instructions. 


Move Transaction(s) to a Different Ledger 


Additional Ledgers may be used to categorize and manage transactions on Owner accounts. This offers the flexibility of maintaining a record within the larger record, of charges, payments and misc. transactions of a selected type. CLICK HERE to learn more about creating additional ledgers. 


Step 1. Right click on the transaction (any location in the transaction row) to bring up a drop down menu. 


Step 2. Select Move to Ledger from the drop down menu. 


NOTE-  Editing the transaction will void the current transaction and create a new one.


Step 3. Select the correct Ledger from the drop down menu from either the Firm list or Association list, to transfer the transaction to. 



Step 4. Click the Save button to finalize the move.