• 0x8004041D Error Message:



While Quickbooks is open, click the Verify button next to the company and a pop-up window will appear in the Quickbooks app.  Select 'Yes, always; allow access even if Quickbooks is not running' and if it allows you to select a user, make sure to select a user with admin permissions:



  • Our Quickbooks online application hasn't been synced in a  few days. What may have caused this? 

           Quickbooks may have an Update to their system which may impact the integration. Attempt to re-connect on the                     Manage Association page > Integration:



  • Our payments from Friday have not yet shown up in uManage. What may be the cause of this? 

            The bank works out of multiple different systems one which generates the file documents and another that sends                     eUnify information. Depending on when the bank sends eUnify that information it may or may not come through at                 the same time.

  • Our payments are in Quickbooks and eUnify but they are not applying. What may be the cause of this? 

           If this is a new association, the "AssociationID" may be incorrect in the eUnify integration configuration. This will need             to be manually updated in the Quickbooks Configuration to ensure the information matches what eUnify has on file. 

  • We are getting an Error code "Payment Method Not Found", what does this mean? 

           This error message is coming from Quickbooks stating the Payments were received via a method that has not yet been             added. This can be complete by locating the "Payment Method List" and adding a new Method for the corresponding             missing item. 

  • We are getting this error message: HRESULT:0x80040430    What does this mean?

           This message typically means you will need to open Quickbooks when verifying that company - there is a pop-                        up window that appears that in QB that you need to give permissions to.

  • We have an Owner who has 2 address however, only one is appearing. Do you know what may have caused this? 

            This could be caused by a likely integration with the account with the same name, this caused the other acct to be a               former instead of creating a new account. This can be fixed by Marking the Current Owner Former and adding the                 Missing Unit. 

  • Our Association will not post into Quickbooks? Do we have any idea why?


It looks like you do not have the 'Lockbox' payment type set up for this association in your Quickbooks.  Load up your Quickbooks with this specific association, then follow these steps to add the Payment Method Type into Quickbooks for that association:

  1. From the Lists ▼ menu, select Customer & Vendor Profile Lists, then Payment Method List.
  2. From the Payment Method ▼ dropdown menu, select New.
  3. Enter the Payment Method and Payment Type.
    Important: The Payment Method should match the Payment Type.
  4. Select OK. Or select Next to add another Payment Method.
Once that is set up, you should just need to reintegrate again to pull those payments in.