The Missing Bank Transactions page helps you identify and address differences between your bank records and the transactions in the system. It can be used to:
- Find transactions that exist in the bank account but are missing in the system.
- Detect deposits where the amount or date differs between the bank and the system.
- Match transactions to help ensure accurate bank reconciliation.
Available Actions
When you right-click on a transaction amount, three main options are available:
a. Create Invoice
- Use this when an invoice was paid outside of the system but needs to be recorded in the GL.
- Click Create Invoice to open a window where you can create the missing invoice and mark it as paid.
b. Create Journal Entry
- Use this for amounts such as bank interest or adjustments that need to be added to the bank account.
- Fill in the required fields and select the correct GL accounts for the journal entry.
c. Match Transactions
- Use this when a single bank deposit (e.g., an Image Deposit) contains multiple homeowner payments already recorded in the system.
- Click Match Transactions to open a window showing all unmatched deposits in the system.
- Select the ones that belong to that bank-side deposit.
Processing Transactions Without Creating Entries
You can also use the Process Transaction option from the Page Action button:
- This is used when the transaction already exists in the system and is correct.
- No new transactions will be created — the action simply confirms the match.
Best Practices
- Always verify transaction details before creating invoices or journal entries.
- Use Match Transactions for grouped bank deposits to ensure they reconcile properly.
- If you are unsure whether to create or process a transaction, review it in the Bank Reconciliation page first.