Returned items (NSF's) can be managed on the Transaction Adjustment page or directly from the Owner account page on the Transactions tab. The system will automatically add back paid charges to the Owner account, make all accounting adjustments and add additional Returned Check charges, if applicable. 


Prior to using this feature an additional steps set up is required. 



Set up Returned Fees


Accounting > Financial > Association GL Setup


uManage allows NSF setup for each integrated provider. Ensure NSF is properly configured for all providers.


Note: If the NSF is for a non-integrated bank, use the Default Adjustment section in the Overview tab.





Complete the Adjustment Tab.

  • Return Item Trans Type Default - Select the Transaction Type to be used to add the unapplied portion of the returned payment to the owner ledger.
  • Bank Return Fee GL Account - Select the GL account to capture the bank service fees related to returned items.
  • Bank Return Fee - Enter the amount of the returned item fee charged by the bank. This fee is added as a journal entry that debits the expense and credits the bank GL accounts. If you want to pass the bank fee on to the owner, include the amount in the Firm Return fee below.  
  • Bank Return Fee Memo - Enter description for the returned item fee to be added to the owner's account. 

 

  • Firm Return Fee Trans Type Default - Select the trans type to be used to add a firm level fee to the owner's account.
  • Firm Return Fee - Enter the amount of the return item fee to be added to the owner's ledger when processing a returned item/NSF.  This fee does NOT impact the bank balance as part of this process.

NOTE: When processing the returned item/NSF on the homeowner transaction page, this fee can be removed so it is not charged to the owner. 

  • Firm Return Fee Memo - Enter description for the returned item fee to be added to the owner's account.

Follow the same steps to set up all provider tabs.

 

 Click the Save button to finalize the changes.


For a video guide, click HERE.