Learn how to edit menu items on the Community Portal.



Add Resident Requests to the Portal Menu


Resident Requests is a feature that can be used by owners to submit requests directly to the Property Manager, Board Member or other defined User. The request as well as all subsequent follow ups are automatically noted on the Owner account and are also available in reporting and on the Board Member dashboard. 


Step 1. Login to the Community Portal using an Admin. Account. 


NOTE- You can easily find an Admin account on the Portals > Community Link > Find Logins. CLICK HERE for more information.


Step 2. Click the Manage Site link on the upper right side.  

Step 3. Select the Manage Menu Items link.



Step 4. Click the Add New button.


Step 5. Complete the following options on the Add New: Menu Item form.


  • Title- Enter a Title for the Resident Requests Menu button. 

  • Custom Page- Check this radio button. 

  • Resident Request- Check this radio button. 


Step 6. Click the Save button to add the new menu item. 



The new menu button will now be visible on the left side of the Community Portal.