The Facts feature allows communities to post the answers to common questions so Owners can access important information on the Mobile App. Fact Responses can quickly and easily be uploaded using the Import V2 page.
Step 1. Navigate to Administration > Import v2.
Step 2. Select Fact Responses from the Choose Entity drop down menu.
Step 3. Click the Download Template hyperlink. This step will download a blank template with all available fields.
Step 4. Add data to your spreadsheet.
NOTE- Headers bolded in blue are required fields.
Step 5. Click the Add Import button on the right hand side to open the Import Data window.
Step 6. Copy your data, including the Headers, and paste into the Import from Excel window.
Step 7. Click the Save button.
Step 8. When the import is complete you will receive the following message.
If the Import cannot be completed, CLICK HERE for more information for Excel Troubleshooting.
To learn more about Facts check out the articles below.
Fact Responses- a detailed article about creating Facts
Fact Questions and Categories- Both Questions and Categories must be set up prior to entering Responses.