It’s quick and easy to add credits to an Account directly from the Owner Account page. This allows you to manage fee waivers or make corrections without changing screens.
Step 1. From the Owner Account page, click the Transaction Tab.
Step 2. Click the Add Credit link to open the Account Credit window.
Step 3. Complete the Account Credit window.
Account Credit - Account Credit Section
Association - This field will automatically populate with the Owner’s Association.
Date - Enter the date you want the credit to appear on the ledger.
Amount - Enter the Total Amount of ALL Credits being entered.
Memo - Enter a memo for the credit, if needed.
Description - Enter a description for the credit.
Account Credit - Accounts Section
NOTE- To add multiple credits, complete additional rows until all credits are entered.
Account - This field will automatically populate with the Owner’s Name.
Trans Type - Choose the correct Trans Type from the dropdown menu.
Amount - Enter the amount of the credit.
Memo - Enter a Memo for the credit, if applicable.
NOTE- This Memo will show on the owner's account, but not in the general ledger.
Step 7. When all credits have been entered, check the Open amount to make sure your individual entries match the Total Amount entered at the top. If all is correct, the Open Credits will be $0.00.
NOTE- Credits will be applied per the default Payment Application setup. If you need the payments to be applied to specific charges, you can manually apply the credit at the time it is added to the account.
Step 1. Click the Apply hyperlink on the right.
Step 2. Enter the amount of the Credit you want to apply in the correct row.
Step 3. Click the Save button when complete.
Step 8. Click the Save and Post button to complete.
