Q. 

 How can I delete a Common Area account?

A.

Our system requires a work order to have an account.  An account is necessary for the work order because we use the account information for geolocation in our system.  Many of our larger clients were having a hard time remembering to add a common area account for each of their associations if the association was going to have work orders that weren't related to an account. To help with this, we created a check box under Manage Firm>Preferences tab.  The Create Association Account checkbox is used for this.  Our overnight processing goes to all firms and looks to see if that box is checked.  If it is checked, uManage will verify that the Association Account has been created.  If it hasn't been created yet, uManage will create it.  We don't allow the account to be deleted because it will just get re added when run the process overnight.