Q. How do I send a batch in house? (not through Letter Stream)
A. You can send letters without using the Letter Stream service by following these steps: Select the batch you want, go to the page action, and click the 'Finalize' button. This will move the batch to the 'Finalize' tab, where you can print and mail it yourself.
Q. How do I add funds to my Postal Account?
A. You can add funds to your Postal Account by going to the Manage Postal Account page from the Firm tab. From here you can add funds using the Page Action then the Add Funds button. You can use debit/credit card, google pay or link a bank account to add funds.
Q: How do I check on a Batch to make sure it was sent through fulfillment?
A: First, check on the batches to make sure they were charged in the Firm > Manage Postal Account page by locating the Date Range and the Batch information of the item needing auditing. Once that is confirmed, you can navigate over to the corresponding page to locate that batch. You can drilldown into the particular batch to locate the Accounts and view the "Proof" that is received from LetterStream to confirm the processing.