If a recurring charge was posted by mistake, it can be easily undone with one click.
Steps to Undo a Recurring Charge:
- Go to Accounting > AR > Process Recurring Charge.
- Select the Association.
- Find the recurring charge you want to undo.
- Click the UNDO link next to that charge.
What Happens When You Click UNDO:
- The system will automatically unapply the charge from each account if it was already applied.
- Then, it will void the recurring charge.
This will create all necessary transactions in the system and adjust each owner's balance accordingly.