Once a credit memo is added to a vendor on the Manage Invoice page, the next step is to apply it to the open invoice.

 

Step 1: Open the Credit Memo

  1. Go to Accounting > AP > Pay Invoice.
  2. Find the vendor that has a credit memo available.
  3. In the Credit Amount column, click the CM hyperlink to open the Credit Memo window.



 Step 2: Apply the Credit Memo Amount

  1. In the Payment field, enter the amount of the credit memo you want to apply to the open invoice.
  2. Click Save.


Tips:

  • If the credit memo amount is higher than the invoice amount, the remaining balance will stay available for future invoices.
  • After saving, check the Check Amount to make sure the credit was applied correctly.
    • If it doesn’t look correct, click the Credit Amount link again and adjust it as needed.


 Step 3: Process the Payment

  1. Select the invoice you want to pay using the credit memo.
  2. Click Process Payment from the Page Action button.


 Once the invoice is paid, generate a check—unless the payment was processed through Auto-Draft or Manual Check.

 

Notes

  • Credit memos appear as positive amounts on the Pay Invoice page.
  • The system automatically applies the credit memo to reduce the total invoice balance.

 

Summary

To apply a credit memo to a vendor invoice:

  1. Open the Credit Memo from the Pay Invoice page.
  2. Enter and save the amount you want to apply.
  3. Process the payment and generate a check if needed.