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480.802.4284
Knowledge base
General
Introduction and Overview
8
Introduction to uMange
Main Menu and Other Page Functions
Search Page Functions
Introduction to the Dashboard
Introduction to the Knowledge Base
View all 8
Getting Started
1
On-Boarding New Associations
Integration and Conversion
8
How to Enable Quickbooks Online Integration
How to do an Ownership Change in Quickbooks when integrated with uManage
How to enable Quickbooks Integration
Quickbooks Integration FAQ
C3 Integration FAQ
View all 8
How to
4
Word Save Settings Help
How To Edit Generated Letters in Word
How to Change a Mailing Address
How to use the Built in Text Editor
Mobile
3
uManage Pro for Android
uManage Pro for (IOS) - Violations
uManage Pro for Android - Work Orders
Portal Introduction
3
How to use the Vendor Portal?
Board Portal - Overview
How to Create a Login for the Vendor Portal
Feature Focus
4
Feature Focus - December 2023
Feature Focus Archive by Type
Feature Focus Archive by Month
Feature Focus - Problem Solving
Feature Focus Archive
56
Manage Pending Portal Members
Customize Find Account Tabs
Run Statements by Balance Due
Suspend Late Fees
Import Mass Notes
View all 56
Community Portal-Resident Help
5
Setting up Auto-pay through Paylease
How to Submit a Resident Request
Portal eVoting
Schedule a Reservation on the Community Portal
Discussions on the Community Portal
Community Portal
Community Portal
0
Board and Authorized User Help
6
How to Vote on ARC Plans
How to Approve Invoices on the Community Portal
Feedback Response- Board Portal
Adding Announcements on the Portal
Portal Settings-Application and Feature Titles
View all 6
Resident Help
10
How to Make an Architectural Request
Change Portal Profile Settings
How to Make a Payment on the Community Portal - moved
Portal Registration
Discussions on the Community Portal
View all 10
Administrative Help
23
Manage Board Portal Report Groups
Manage Portal Folder
Edit Portal Style and Colors - moved
Customize the URL for the Community Portal
Manage Facilities and Resources on the Portal
View all 23
Activities
Find Account
27
Find Account Page - Overview
Find Account Page - Transaction Tab
Find Account Page - Recurring Charge Tab
Find Account Page - Violations Tab
Find Account Page - Work Order Tab
View all 27
Activities
6
Manage Ownership Change
Activities-Manage Vendor Invoice
Manage Batch Invoices
Expense Analyzer
Manage Association Meetings
View all 6
My Activities
4
My Profile
My Resident Requests
My Tasks
My Subscriptions
Assets
1
Add/Manage Asset
Architecturals
6
Manage ARC Plan Page Overview
Manage Firm ARC Plan Type
Adding ARC Plans (Portal)
Manage Association ARC Plan Type
ARC (Architectural Request) Setup
View all 6
Billbacks
2
Managing Billbacks - Setup
Managing Billbacks - Invoicing
Communication
12
Manage eBlast
Manage eBlast Templates
Manage Email Notifications
eBlast Groups
Mailing Labels
View all 12
Concierge
7
Concierge Visitors List
Manage Tracked Item
Manage Tracked Item Type
Manage Tracking
Manage Tracking Type
View all 7
Email
1
Email Notification Log
Elections
3
Manage Elections
Manage Ballot Items
Manage Voters
Fact
5
Community Facts Overview
Create/Manage Association Fact Responses
Manage Fact Questions
Manage Fact Responses
Manage Fact Responses Grid
Feedback
2
Manage Feedback Question
Manage Feedback Response
Gate
1
Gate - Manage Visitor
Function Reservations
3
Function Calendar
Manage Reservations
Manage Facility
Passes
2
Manage Pass Types
Adding a Pool Pass
Resident Requests
3
Manage Resident Requests
Manage Resident Request Types
How to Add a Resident Request Type with Quick Note
Creating Workflow Documents
1
How to Create a Custom Letter Workflow
RFPs
2
Manage RFP
Manage RFP Type
Tasks
2
Manage Task Page
Manage Task Type
Tracked Items
0
Violations
12
Violation Setup Overview
Violation Action Types
Violation Overview
Managing Violations
How to Add a Violation
View all 12
Work Orders
6
Create Work Order Types, Sub-Types and Locations
Manage Work Orders
How to Run Work Order Reports
Firm Work Order Type
Manage Work Order Location
View all 6
Rec Center
2
Creating a New Rec Center
Add New Rec Center Activity
Resident Info
3
Manage Pets
Manage Vehicle
Manage Visitor
Ticketing
6
Create a Ticket Event
Event Orders Page
Ticket Events Page
Event URL
Check In URL
View all 6
Time
6
Manage Billing Rate Type
Manage Time Type
Using the Timer Function
Default Time Entry
Manage Time Entries
View all 6
Flows
2
Flows
Flow Template Page
Process
Process
15
Manage Generated
Manage Printed
Manage Batch
Manage Finalized
Manage Fulfillment Batch
View all 15
Reports
Reports
7
Reports (Overview)
Board Portal Reports
Report Subscription Page
Manage Report Package
Client Activity Report (CAR)
View all 7
Association
Association
42
Manage Associations
Manage Unit
Manage Account
How to Add Board Members
Inspection Route
View all 42
Firm
Firm
22
Manage Firm Page - Overview
Manage Firm Workflow
Manage Quick Note
How to Use Field Labels
Custom Letter Action Types
View all 22
Manage Types
2
Manage Association Committee Position
Manage Note Types
Portals
Portals
13
Master Accounts
Find Logins
Manage Community Integration Settings
Undelete Member
Manage Portal Access
View all 13
Administration
Administration
9
Create a New User
Manage Profiles
How to Import Data with Excel
Manage Profile Permission
Mergefield List and Descriptions
View all 9
Continuing Education
Accounting
3
Accounts Payable Fundamentals Workshop
Accounts Payable Workshop II - Intermediate Skills
Accounts Payable III - Advanced Skills
Year End Series
4
Year End Series - 2022
Year End Series - 2021
Year End Series - 2023
Year End Series - 2024
New Release Features
2
New Release Features - 2022
New Release Features - 2023
Reports
1
Reporting
Miscellaneous
1
Miscellaneous
Operations
2
Architectural
Violations/Compliance
Portal
2
Portal
FinCEN ID - Corporate Transparency Act - Beneficial Owner Reporting
Flows
1
Flows
Partners
1
Partner Webinars
eUnifyPay
2
eUnifyPay
eUnifyPay Homeowner Instruction Download
Accounting
Financial
27
Chart of Accounts
How to Re-Open a Financial Period
Manage Accounting Periods
Association GL
Association GL Setup - Adjustment
View all 27
A/R
25
Process Recurring Charges
Recurring Charge Process Log
Manage Cash Receipt
Manage Misc. Cash Receipts
Processing Returned Items/NSF
View all 25
A/R Setup
9
Manage Firm Transaction Type
Upload Coupons to LetterStream
Manage Calculation
Returned Item (NSF) Set Up
How to Add an Additional Owner Ledger
View all 9
A/P
27
Manage Invoice Page Overview
Manage and Process Invoices for Payment
Add an Invoice
Manage Recurring Invoice
How To Pay an Invoice
View all 27
A/P Setup
11
Manage StrongRoom Exceptions
Invoice Approval Set Up
Invoice Approval Rules
How to Set Up Accounts for 1099 and1096 Processing
Manage Vendor
View all 11
Delinquency
4
Manage Delinquency
Manage Delinquency Rule
Friendly Reminders
Create a New Delinquency Workflow
Banking
Banking
13
Manage External Deposit
Manage External Payment
Manage Bank Account
Manage Bank Reconciliation
Manage Bank Transfer
View all 13
Resale
Resale
9
Resale Order/Propdocs Setup
Completing/Modifying Resale Orders
Resale Product Category Setup
Resale Product Setup
Resale Section Setup
View all 9
Recordings
Accounting
9
Recordings
How to Add Charges to an Owner Account
How to Add Multiple Charges to Owner Accounts
New Association General Ledger Setup
How to Set Up a Chart of Accounts
View all 9
Navigation and Customization
6
How to Find Help
How to Customize a Page Grid
How to Customize the Default View
How to Customize Page Filters
How to Use the Menu Search Function
View all 6
eUnifyPay
General
10
How to Enable eUnifyPay for an Association
Association Payout Setup
eUnifyPay - Frequently Asked Questions (FAQ)
eUnifyPay Step by Step Online Payments
eUnifyPay Your Ultimate Payment Solution
View all 10
Frequently Asked Questions
Fulfillment
1
Frequently Asked Questions - Fulfillment
Portal
2
Frequently Asked Questions - Portal
Frequently Asked Questions - Board Portal
Find Account
2
How To Find an Account
Find Account - Frequently Asked Questions (FAQ)
Notifications
1
Frequently Asked Questions - Notifications
ARC
1
Frequently Asked Questions - ARC
Associations
2
How to add or remove tabs from the association page?
Frequently Asked Questions - Association
Board Portal
1
Frequently Asked Questions - Board Portal
Payments
1
Frequently Asked Questions - Payments
AR
2
Frequently Asked Questions - AR
What is the difference between Post Date and Posted Date?
Banking
2
Frequently Asked Questions - Banking
I made a deposit at the bank but I do not see the funds in uManage
Elections
1
Frequently Asked Questions - Elections
Resale
2
Frequently Asked Questions - Resale
How to order a resale certificate with only the lot number?
AP
1
Frequently Asked Questions - AP
Process
1
Frequently Asked Questions - Process
Firm
1
Frequently Asked Questions - Firm
Violations
1
Frequently Asked Questions - Violations
Financial
1
Frequently Asked Questions - Financial
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